Quick Comparison #
| Firm | Credentials | Focus |
|---|---|---|
| Camelot Window Cleaning | Founded 2007, IWCA member, AUWC certified, BBB A plus, Tennessee licensed, OSHA ladder safety trained | Residential, commercial storefront, high rise, and post construction glass across five Middle Tennessee counties |
| Platinum Window Cleaning | Founded 2010, BBB accredited, family owned, fully insured, 7 day rain warranty offered on residential work | Residential and commercial window washing plus gutter clean out and gutter guard installation across Nashville and 19 surrounding suburbs |
| Window Genie of S. Nashville, Brentwood and Franklin | Franchise opened 2013, Neighborly Done Right Promise, licensed and insured under Neighborly brand standards | Residential window cleaning, pressure washing, window tinting, gutter cleaning, and holiday lighting in South Nashville, Brentwood, and Franklin |
1. Camelot Window Cleaning #
- Address: 4751 Trousdale Drive, Suite 201, Nashville, TN 37220
- Phone: (615) 310-4761
- Founder / Owner: Hannah Johnson (co-founded with her late husband)
- Operating Since: 2007 (19 years)
- Credentials: Tennessee licensed, BBB A plus rated, IWCA (International Window Cleaning Association) member, AUWC (Association of United Window Cleaners) certified, staff trained to OSHA ladder safety standards, background checked and drug tested service teams
- Service area: Nashville and surrounding areas, including Davidson, Rutherford, Sumner, Williamson, and Wilson counties
- Industries served / Specialties: Hotels, restaurants, banks, schools, hospitals, apartment communities, neighborhood retail, plus residential customers; specialties include high rise glass, short rise storefront, post construction cleanup, gutter clearing
- Website: Camelot Window Cleaning
From Two Buckets to a High Rise Captain #
Hannah Johnson and her late husband started the business in 2007 with a couple of buckets, squeegees, and an old truck servicing mom and pop restaurants along Nashville commercial corridors. Nineteen years on, the roster now includes a General Manager and High Rise Captain, a Director of Operations, dedicated team leaders, and a fleet built for both ladder work and rope access.
Five Core Values on the Truck #
The shop publishes its values in writing: Cleanliness, Diligence, Integrity, Development, and Comradery. Customer accounts cite the same field crews returning month after month, a stability the company attributes to a multi step hiring interview and ongoing skills development for service professionals.
Industries the Crew Knows #
Beyond residential window washing in Belle Meade, Forest Hills, and Oak Hill neighborhoods, this team holds standing contracts with hotels, restaurants, banks, schools, hospitals, and apartment communities. Construction window cleaning (removing stickers, paint, mortar, and silicone after a build out) is a separate line of business with its own gear and chemistry.
Safety Posture and Insurance Paperwork #
This Nashville operation runs to OSHA ladder safety training, carries professional liability insurance, and provides W-9 plus certificate of insurance documentation on request. Property managers needing vendor compliance paperwork can pull it directly from the office.
https://www.camelot-enterprises.com/
2. Platinum Window Cleaning #
- Address: Nashville, TN 37220 (mobile service operation; full street address provided at scheduling)
- Phone: (615) 469-7769
- Founder / Owner: Paul Hansen, President and Owner (per BBB business profile)
- Operating Since: 2010 (16 years)
- Credentials: BBB accredited, family owned and operated, fully insured, 7 Day Rain Warranty on residential window cleaning, 2,600+ five star reviews across review platforms
- Service area: Nashville and 19 surrounding Tennessee communities, including Hendersonville, Franklin, Brentwood, Gallatin, Mount Juliet, Lebanon, Hermitage, Murfreesboro, and Spring Hill
- Industries served / Specialties: Single family homes, condominium associations, and commercial storefronts; ancillary services include gutter clean out and gutter guard installation
- Website: Platinum Window Cleaning
A 7 Day Rain Warranty Worth Reading #
If rain spots the glass within seven days of a residential clean, Platinum returns and re cleans the affected panes at no additional charge. The promise is published on the home page and acts as the visible quality guarantee, sidestepping the usual customer worry about Middle Tennessee springtime storms.
A Suburban Service Map #
The route map stretches from Spring Hill in the south to Gallatin in the north and Mount Juliet in the east, hitting Hendersonville, Brentwood, Franklin, Murfreesboro, Lebanon, and Hermitage in between. Crews are dispatched from the 37220 base camp in southwestern Davidson County.
Two Service Lines, Same Vehicles #
Window cleaning is paired with gutter clean out (debris removal and downspout flush) and gutter guard installation. Bundling the two on a single truck visit keeps the per house quote lower than booking separate vendors and removes a second access ladder set up.
Sixteen Years Same Owner Same Phone #
Owner Paul Hansen has held the same business number and BBB file since the 2010 launch. Continuity of ownership matters when scheduling annual or biannual maintenance: the company on the invoice in 2026 is the same one customers booked in 2011.
https://www.platinumwindowcleaning.com/
3. Window Genie of S. Nashville, Brentwood and Franklin #
- Address: 314 Larkspur Cove, Franklin, TN 37064
- Phone: (615) 465-6650
- Founder / Owner: Kyle Mills and Jennifer Mills (current ownership); franchise originally opened by Angie and Rolland Williams
- Operating Since: 2013 grand opening (13 years)
- Credentials: Neighborly Done Right Promise, licensed and insured under Neighborly brand standards, fully trained service professionals, part of Neighborly franchise network operating since 1994
- Service area: South Nashville, Brentwood, and Franklin, plus surrounding Williamson and southern Davidson County neighborhoods
- Industries served / Specialties: Residential window cleaning, pressure washing for siding and concrete, residential and automotive window tinting, gutter cleaning, and seasonal holiday lighting installation
- Website: Window Genie
Five Services on One Truck #
The Franklin franchise runs window cleaning, pressure washing, window tinting, gutter cleaning, and holiday lighting off the same service menu. A property manager booking a fall exterior refresh can hit four of the five in a single dispatch.
The Neighborly Done Right Promise #
Window Genie sits inside the Neighborly portfolio, which standardizes the customer guarantee across franchises: if the work falls short of the published service description, the franchise returns to make it right at no additional cost. The promise is contractual rather than aspirational, and Neighborly itself publishes the policy text.
Window Tinting Beyond Cleaning #
Residential window tinting (heat rejection films, decorative privacy films, security films) is a distinct revenue stream from the glass cleaning side. Homeowners in sun loaded west facing rooms book the tint installation independently of any cleaning cycle, and the franchise keeps both the application crew and the films in-house.
Seasonal Holiday Lighting #
The same ladder and lift equipment used for second story glass and gutters supports a holiday lighting installation product running from late October into the new year. Customers contract for installation, mid season service, takedown, and storage as a single bundle.
https://www.windowgenie.com/locations/tennessee/franklin/
Reference Notes #
The International Window Cleaning Association (IWCA) sets the dominant industry standards for the trade, including the Safe Practices for Window Cleaning that anchor most insurance underwriting and many municipal compliance reviews. IWCA certification programs cover route work, residential, commercial, and high rise specialties; the Window Cleaning Resource (WCR) community provides additional vocational training. In the Nashville market, IWCA membership is voluntary but signals operator seriousness, especially on multi story commercial accounts.
OSHA standards 29 CFR 1910.23 (ladders), 29 CFR 1910.27 (scaffolds and rope descent systems), and 29 CFR 1910 Subpart I (personal protective equipment) govern fall protection for window cleaners working at height. The 2017 walking working surfaces final rule tightened anchor point inspection requirements for rope descent systems on buildings over four stories, and property managers commissioning high rise work in downtown Nashville and the Gulch should request anchor certifications dated within the last 10 years per the rule. Tennessee OSHA (TOSHA) is a state plan that adopts and enforces these federal standards under Tennessee Code Annotated Title 50 Chapter 3.
Tennessee does not require a state contractor license for window cleaning specifically, but commercial customers commonly require certificates of insurance naming the property owner as additional insured, with general liability limits typically at $1 million per occurrence and $2 million aggregate, plus workers compensation coverage per Tennessee Code Annotated Title 50 Chapter 6 for any operator with five or more employees. The Nashville Metro business license is required for any operator generating more than $3,000 in gross receipts within Davidson County.
Selection Methodology #
The three firms above were selected on five criteria: verifiable founding date supported by independent records (BBB, franchise news releases, or LinkedIn ownership records), publicly listed Nashville area phone number that connects to a staffed office, demonstrable residential plus commercial dual capability rather than one or the other, third party trust signals (BBB rating, IWCA membership, Neighborly franchise affiliation, or sustained five star review volume), and Davidson County or immediately adjacent Williamson and Sumner County service coverage. Firms that surfaced in initial searches but failed one or more of these checks were excluded.
Frequently Asked Questions #
How often should Nashville homeowners book residential window cleaning?
Twice per year is the common cadence for single family homes in Davidson County, typically scheduled in spring (after pollen settles in late April) and fall (after leaf drop in November). Homes near construction sites, busy roads, or with heavy tree cover often move to a quarterly cycle, while homes with limited exterior exposure can stretch to annual service.
Are these firms insured for high rise commercial work?
Camelot publishes that it carries general liability and professional liability insurance with W-9 and certificate documentation available, and it operates a High Rise Captain role on staff. Window Genie operates under Neighborly franchise insurance standards. Platinum publishes that it is fully insured but tends to focus on low rise residential and small commercial storefront work; property managers commissioning mid rise or high rise downtown work should request specific COI documentation before booking.
What is the difference between IWCA membership and OSHA compliance?
IWCA membership is a voluntary trade association affiliation; OSHA compliance is a federal legal requirement for any business with employees working at height. A firm can be OSHA compliant without IWCA membership, but IWCA training programs are widely used by operators to demonstrate that field crews have been trained beyond the legal minimum. For Nashville property managers, IWCA membership is a positive signal but not a regulatory substitute for COI and OSHA documentation.
Do these firms handle gutter cleaning and pressure washing as well as windows?
All three offer adjacent exterior services. Camelot pairs window cleaning with gutter cleaning. Platinum pairs window cleaning with gutter clean out and gutter guard installation. Window Genie carries the widest adjacent menu, adding pressure washing, residential window tinting, and holiday lighting installation. Bundling these on a single dispatch typically lowers the per service rate compared to booking separate vendors.
Editorial Note #
This guide was published on 2026-05-11 and reflects research current as of that date. Verify licenses, phone numbers, and current business status before engaging any firm.